Frequently Asked Questions

 
 

What can you do?

We fix your broken down truck when you’re stuck on the side of the road. We come to your home when you’re sitting in the driveway and your car won’t start. Or maybe you’re stuck at a friend’s house and it’s 10pm, or it’s rush hour and you’re stuck at work. When your car or truck needs on-site repair, we’ll come to you and fix it.

For more involved repairs, we’ll use our local auto repair shop located at 1095 West Broad Street, Athens, GA 30306. We might not be in the shop at all hours if we’re working on a remote job, so if you want to drop in it’s best to call ahead.

What are your rates?

$59 / 30 Min. Diagnostic

Basic troubleshooting service where we can usually find out what is wrong with the vehicle if the problem isn’t already known.

$25 / 15 min. Service

Standard weekday rate for labor service. We charge by 15 minute increments. We’ve found that charging in 15-min increments is an easy and fair way to charge for our services!

By the Job.

Ask us for a quote. We will meet or beat any competitor’s advertised price. Can we beat your “neighbor who claims to be handy” price? Probably not, but chances are we would get it done faster!

Can I supply the parts for my repair?

By all means! We like to see our customers happy and if that’s the way you like to do it, by all means go and grab your parts. That said, if we go shopping for your parts we add on a pickup fee of 20% to our suppliers rate which is roughly 15% CHEAPER than retail pricing. You don’t need to be a math wiz to see this translates to about the same rate as you’d pay but you didn’t have to go to the store, and the responsibility of sourcing the right part lies on us.

We don’t make our money on parts; we make it on fast, professional labor that you’ll be more than happy to recommend to your family and friends.

Do you have a warranty on labor?

We guarantee all our labor for the lifetime of the parts we install. All of our work should stand the test of time and hold those parts on until they are ready to be replaced again. When repairing your vehicle we are very serious about you and your car’s safety.

Any other questions?

Feel free to drop us an email or give us a call at the shop anytime. Or even better, shoot us a text message at 706-450-2525 or 706-714-AUTO. Talk to your soon! -Pete